Reference

Our Terms, Your Account Rights

bd787 operates under a defined legal framework that sets out your rights, our obligations, and the conditions under which your account and wallet activity — including bKash, Nagad, and Rocket transactions — are governed.

Account TermsPrivacy & DataWallet PolicyJurisdiction NoticeEligibility Conditions
bd787 Our Terms, Your Account Rights
DATA AND ACCOUNT SECURITY

How We Handle Your Account Data

Your account data — including wallet details for bKash, Nagad, and Rocket — is stored with encryption at rest and in transit. We do not sell your personal data to third parties. You can request a copy of your data or ask us to delete your account at any time through the support channels above.

Data Retention

We keep your account records for as long as required by applicable policy and for the period needed to resolve any open disputes or withdrawal requests.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences from your browser settings.

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. We recommend you never share your OTP or wallet PIN with anyone, including our support team.

Data Requests

To request a copy of your data, update incorrect information, or ask for account deletion, contact us via the email or message centre channel and we will respond within a reasonable timeframe.

LEGAL CONTACT PATHS

Reach Us on Policy Questions

If you have a question about our terms, a data request, or a dispute related to your account or a wallet transaction, our support team handles legal and policy queries directly. You can reach us through live chat, email, or your account message centre — whichever works for you.

Team online

Live Chat

Open the chat window from your account dashboard. A support agent will pick up your legal or policy query and escalate it to the right team if needed.

Email Support

Send your query to our support address from your registered email. Include your account reference so we can locate your record and respond accurately.

Account Message Centre

Log in and use the in-account message centre to submit a formal policy request or dispute. All messages are logged and tracked for your reference.

Common Legal Questions Answered

These are the questions we get most often about our terms, account rights, and data handling. If yours is not here, reach out through live chat or the message centre.

These terms apply to anyone who opens an account on bd787. Access and eligibility depend on your local law and eligible region, so please confirm your legal position before registering.

Availability depends on your local law and eligible region. We do not make that determination for you. Check your local legal position and proceed only if access is permitted where you are.

Send a data request from your registered email to our support address, or use the in-account message centre. Include your account reference and we will process your request promptly.

Wallet details linked to your account are removed from active records upon closure. Retained data is limited to what is required for dispute resolution and applicable policy obligations.

We notify you through your registered account when terms are updated. You have a notice period to review the changes. Continued use after that period means you accept the revised terms.

Raise a dispute through the in-account message centre or via email support. Include your transaction reference and wallet type — bKash, Nagad, or Rocket — so we can investigate accurately.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.